CANCELLATIONS & RETURNS

UK and International Customers

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You can return any item within 15 days of receipt for a refund, or you can exchange it for a different size or colour. Just note down the details of your replacement on the return form that came with your order.

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We will refund the price you purchased your item at, which includes sale items.

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All goods will be inspected on return.

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The goods are your responsibility until they reach our warehouse, so make sure they are suitably packed and are protected from being damaged in transit.

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We are not responsible for any items that are returned to us by mistake.

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All items returned must be in their original condition, including tags and any packaging. We recommend you obtain proof of postage.

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Our returns address is:

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Eminent Wines

LCB Dinton Woods Storage Facility

Catherine Ford Road

Dinton

Salisbury SP3 5HB

United Kingdom