CANCELLATIONS & RETURNS
UK and International Customers
You can return any item within 15 days of receipt for a refund, or you can exchange it for a different size or colour. Just note down the details of your replacement on the return form that came with your order.
We will refund the price you purchased your item at, which includes sale items.
All goods will be inspected on return.
The goods are your responsibility until they reach our warehouse, so make sure they are suitably packed and are protected from being damaged in transit.
We are not responsible for any items that are returned to us by mistake.
All items returned must be in their original condition, including tags and any packaging. We recommend you obtain proof of postage.
Our returns address is:
LCB Sawston, 5 Grove Rd,
Sawston, Cambridge CB22 3DA
Eminent Wines are the leading creators of bespoke wines, champagne and spirits in the artistic and corporate world.